Gunia Project is a brand of exceptional objects, handcrafted on the basis of cultural heritage. At GUNIA, we’re reviving forgotten techniques in a way that resonates, making craft visible to the world. 

Each collection is a unique combination of design-thinking, deep ethnographic research, and artisanal craftsmanship.


Brand integrates authentic elements of traditional culture into modern design objects, blending both old world and new Ukrainian style. The brand is inspired by, but doesn't replicate, folk art.

Payment for orders

Orders can be paid for by bank card directly on the website using the Monobank payment system.

If you have any problems with payment, please contact us and we will help you complete your order:

- Instagram: @gunia_project

- Phone: 0800332331

- Telegram: @gunia_care

- Email: customer@guniaproject.com

Delivery/pick-up of orders in Ukraine

Pickup

You can pick up your order yourself from our store in Kyiv at: 4/6 Antonovycha St. during store hours.

Working hours:

Mon–Sat: 10:00 – 20:00

Sun: 11:00 – 20:00

Before visiting the store, wait for confirmation of the readiness of your order from our managers.

Delivery by Nova Poshta

Terms of delivery to a branch/post office and courier delivery by Nova Poshta:

- When ordering for an amount up to 5000 UAH - paid by the client at the carrier's rates;

- When ordering for an amount of 5,000 UAH or more - free.

Delivery times:

- Shipping is from Monday to Friday;

- Expect your order to ship within 1-2 business days.

TTN numbers are generated automatically. Please monitor messages from the courier service.

Taxi delivery (Kyiv and Lviv)

Possible in exceptional cases with same-day delivery.

The cost of taxi delivery is paid by the buyer.

To order this service, please contact:

- Instagram: @gunia_project

- Phone: 0800332331

- Telegram: @gunia_care

Order insurance

We make sure that your order arrives in perfect condition. That is why every shipment via Nova Poshta is insured for the full amount of payment.

If your package was damaged or lost during delivery, don't worry! We are ready to help resolve the situation.

Here's what you need to do:
- In case of damage or loss, contact the Nova Poshta branch where you received the parcel.
- Together with a Nova Poshta employee, draw up a claim act. This is an important step to officially record the problem. In this case, Nova Poshta will be obliged to compensate you for the amount of damage caused.
- Tell us about the situation:
Email: customer@guniaproject.com
Telegram: @gunia_care

Important! Please check the parcel upon receipt. So that we can help, do not forget to fill out a claim form immediately upon receipt of the parcel.

We are always here if you have any questions or need our help!

International order delivery

International shipments are carried out by the Ukrposhta EMS courier service. The price of the product on the international version of the site includes the cost of delivery, the customer does not need to pay for delivery separately.

Delivery time depends on the destination country and can be from 2 to 4 weeks. Shipping information and tracking numbers are sent to the customer's email address specified in the order. If you have not received information about the delivery of your order, please contact our support service customer@guniaproject.com, indicating the order number in the letter.

Due to Russian military aggression, we do not ship orders to Russia and Belarus.

Upon arrival in the destination country, international orders may be subject to duties and taxes imposed by the customs service of the destination country. Please review the customs clearance rules and customs fees for your destination country in detail before placing an order. We cannot predict or be responsible for additional or customs fees. However, we are always ready to share our experience and answer additional questions if you write to us at customer@guniaproject.com

General terms of return and exchange:

- The product was purchased at the Gunia Project store:

For products purchased in Gunia showrooms, please contact the administrator directly.

For products purchased from partners, exchange or return is possible only through them. Details in the "Stores" section .

- From the moment of receipt of the order - No more than 14 calendar days have passed since the moment of receipt of the order.

- The buyer provides confirmation of payment for the goods and delivery details (in the "Nova Poshta" application).

- There is a settlement document (fiscal check).

- The product has retained its original appearance, has all labels and tags, and has no traces of use.

- The buyer covers all costs associated with the return/exchange of goods (including shipping).

Gunia Project products are made from carefully selected materials. With proper care, they will maintain their appearance and quality for many years.

Jewelry

Jewelry requires special care to remain as beautiful as on the first day.

Impact or dropping may damage the product.

Avoid contact with water or any moisture.

Keep away from direct sunlight and heat sources.

If the jewelry has natural stones, avoid contact with liquids (water, perfumes, solvents) and oily substances (creams, cosmetics).

It is recommended to store jewelry separately in a bag or box.

For cleaning, use a jewelry wipe or soft dry cloth.

Ceramics

Ceramic products should be used with care to preserve their surface and decorative elements.

Do not use detergents with abrasive particles or citrus additives.

Do not use abrasive sponges.

Products with gold details should not be placed in the microwave.

Avoid surface contact during storage as this may damage the finish.

Strong impacts or drops may cause cracks or chips.

Clothing and accessories

Our clothing and accessories are made from natural fabrics. They will remain in their original shape and form if properly cared for.

Dry cleaning only is recommended.

Avoid contact with liquids (water, perfumes, solvents) and oily substances (creams, cosmetics).

Iron on the wrong side, preferably through a protective fabric.

1. Every time you use this site, you agree to the privacy policy, please read the privacy policy of the GUNIA PROJECT online store

2. The personal data provided by you will be processed and stored by GUNIA PROJECT for the following purposes:

1) development and use of the contract;

2) buying and selling goods you have purchased;

3) personalized responses to your inquiries;

4) providing you with information about products, sales and updates on the site.

3. Personal information provided by the client to place an order in the store, the contact form available on the website, as well as information received as part of customer service via e-mail, will be processed by GUNIA PROJECT and used solely for the purpose of resolving issues.

4. GUNIA PROJECT is responsible for the information provided, undertakes to maintain the confidentiality of your personal data and guarantees you the opportunity to access, correct, and cancel this information by email gunia.project@gmail.com If necessary, we will ask you to provide us with a copy of your ID card, passport, or other valid identification document.